Volunteer serving a customer in a shop

Donating Goods

What do we currently need?

All of our shops are currently accepting donations, however, due to continued storage space restrictions and the need to quarantine donated items for 72 hours, each shop is accepting donations only on certain days and times.

Please telephone the shop ahead of your visit to find out the exact days and times in which they are accepting donations, plus any restrictions on quantities before travelling.

We are in particular need of winter stock…

Furniture Donations and Purchases

We sell fantastic furniture at the following 3 Longfield Hospice shops:

  • Bishops Cleeve
  • Up Hatherley
  • Stroud

Have a look at our Furniture Donations and Purchases page for more information.

Other Donations

We need quality donated items all year round to enable our shops to have the best stock to sell, to generate vital revenue for our free hospice care.

We accept quality pre-loved  women’s, men’s and children’s clothing, books, bric-a-brac, games and puzzles, children’s toys, handbags, accessories, shoes, linen, electrical items (we PAT test all our electrical items), CDS, DVDs, vinyl and furniture.

In the year 2019-2020 we had 107,458 amazing supporters who donated goods for our shops.

There are some items we cannot accept for various reasons. These include:

  • Children’s toys without the ‘CE’ mark on them
  • Soiled or dirty clothing
  • Soiled or dirty bedding or linen
  • Items of food or drink, including alcohol
  • Beauty products such as body lotions, soaps, etc.
  • Age restricted items such as some knives, fireworks, cigarettes, anything to do with gambling
  • Items of clothing where real animal fur has been used
  • Fake designer items, such as handbags

What Do We Currently Need?

Currently, we’re in need of winter stock as our shops were shut due to Covid-19 for 3 months back in March 2020.

We urgently need coats, jumpers, winter tops, cardigans, winter trousers, skirts, scarves, hats, winter shoes and boots, handbags and accessories. This includes men’s, women’s and children’s winter clothing. We currently also need good quality bric-a-brac.

So, if you have recently had a clear out or are thinking of making room for your autumn/winter wardrobe, please do keep us in mind – we love to receive your pre-loved goodies. Please note, at present each shop is accepting donations at specific times, which varies at every shop. Please contact your nearest shop for more information on shops donations. To help us raise even more money through our shops please sign up to Gift Aid, you can make a real difference to us by completing the Retail Gift Aid form.

RAG Donations

Unfortunately, people do donate items to us each week which are not saleable. In terms of clothing, any clothing which is deemed as unsaleable will be collected by our textiles collector, known in the sector as RAG.

The amount we get back for RAG is getting less and less, so in effect, we don’t get much back for these items and it is time consuming for our shop staff and volunteers to sort these pieces.

Therefore, please only donate items that are in a saleable condition.

During 2019-2020 we had to send 45,000 bags to RAG, so please think carefully about the quality of your donations.

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