Shop Volunteer We have a total of 15 shops covering Gloucestershire. We are particularly looking for volunteers in Hucclecote, Cheltenham, Wotton and Dursley who can offer four or more hours a week of their time. Volunteers will be responsible to any of the following: Shop Manager Deputy Shop Manager Volunteer Commitments To undertake any agreed tasks directed by your Managers. To work a minimum of four hours per week. To report back on given tasks to the shop management. To inform the Shop Management of any planned absence or sickness. To undertake further training as appropriate for role, and organisation. To report any Health and Safety issues to the manager. To work on the till with a high degree of accuracy. To handle donations and stock using discretion and be aware of any manual handling issues. Bring any risks or potential risks to the attention of the management team. To give polite and efficient customer service for all customers. Essential Qualities Sensitive to the needs of others and be able to carry out duties in a calm and efficient manner. Able to deal with problem solving and ‘think on their feet’. Honest. Able to work as part of a team. Discreet and maintain confidentiality. A good listener. An ambassador for Longfield and be able to direct potential users of our services to the relevant person. Able to know when to withdraw and involve the manager. Flexible. Able to work with tills and other tools essential to the job role. Reliable. Fit to carry out the role. Please contact your local Shop Manager for more information, or get in touch with Suzie McDonnell, our Volunteers Manager on 01453 886868 or by email.