Shop Manager, Longfield Community Hospice Shop, Cheltenham Hours - 37.50 hours over 5 days (5 out of 7 by agreement) Salary - £19.362 per annum (£9.93 per hour) We have an amazing opportunity for an experienced and motivated individual to manage our shop. In this role, you will be working with the Retail Operations Manager and will be responsible for its day-to-day running, which will involve: recruitment and training of staff and volunteers; managing stock levels in line with seasonal and demographic requirements; recording and reporting on income and expenditure; ensuring the growth and maintenance of gift aid scheme; driving the achievement above and beyond financial and non-financial targets on a weekly/monthly basis; ensuring high and consistent standards of shop floor presentation and display; managing the sorting and processing of donated goods; ensuring high levels of customer service across the team. The ideal candidate will have GCSE’s, Grade A to C, including English and Maths, be IT literate and have sufficient retail skill and experience to successfully run the shop. You will have considerable discretion and independence in this role and will need sufficient judgment to know when to refer to the Retail Operations Manager as necessary. As a seasoned manager, you will have the confidence and ability to advise, guide, train and motivate your team of staff and volunteers. Additionally, you need to be a skilled communicator, liaising with staff within the organisation and members of the public. The position is subject to an enhanced Disclosure Barring Service (DBS) check, Occupational Health disclosure and references. If you would like more information, please contact our Retail Operations Manager on 07824 447145 To download the Application Form and Job Description please click on the attachments below or Call 01453 733705 or email [email protected] Application Form Job Description Closing date: 23rd May 2019 Interview date: 30th May 2019 ALL APPLICANTS MUST COMPLETE AN APPLICATION FORM. Longfield is an Equal Opportunities employer and values diversity.